Hcltech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and ai, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for financial services, manufacturing, life sciences and healthcare, technology and services, telecom and media, retail and cpg, and public services. Consolidated revenues as of 12 months ending september 2024 totaled $13.7 billion.hcl is looking for you field support engineerlocation: av. Estado de méxico, san mateo cuautepec, 54948 fuentes del valle, méx.working hours: mon - friday, 9:00 am - 6:00 pmjob description:assists meetings day-to-day functionality and efficiencyknowdelge in ad, azureprovides it reports for desktops, printers, peripherals, telephone systems, and cellular devicescoordinate installs and maintains complex software systemsidentifies, manage and resolve issues in a timely mannerasset managementresponds to customer requests effectively and communicates with them to address issuesthey should update the user information in an organizational systemto update the user access for given it applications for new and current employeesbilingual: spanish (native), english (+70%) what we offer:life insurancemajor medical expenses insurance (extends to spouse and children under 25 years of age, if applicable).minor medical expense insurance.savings fund 13% (up to mxn $4,400 monthly)food vouchers 10% (up to mxn $3,400 monthly)30 days bonus12 days of vacation in the first year, increasing by 2 as dictated by law.