*additional information*
*job number*24216798
*job category*golf, fitness, & entertainment
*location*zadun a ritz-carlton reserve, boulevard mar de cortez, san jose del cabo, baja california sur, mexico, 23403
*schedule*full time
*located remotely?*n
*position type* non-management
*
the sensei meditation instructors are responsible for conducting customized programs for sensei guests, and leading individual and group classes and lectures while providing a high caliber of service.
- essential duties and responsibilities include the following:
- offer the highest caliber teaching and guidance to guests in private and group sessions, including class preparation and breakdown
- continuously stay up to date on scientific research and trends
- evaluate program effectiveness, utilizing guest feedback, and suggest updates to programming based on that feedback
- have an evidence-led approach to your classes and lectures
- understand the scientific benefits of meditation
- create class curriculum and programming
- remain proficient in computer operating software systems and reporting required by your position
- record guest progress as applicable and collaborate with multidisciplinary teams
- maintain complete confidentiality in all guest/program matters in accordance with company policies
- lead guest hikes
- perform all job duties in a safe manner and abide by all safety policies and procedures
- adhere to all company and departmental guidelines
- perform other tasks as requested by supervisor
- demonstrate warmth and sincerity in all interactions
- maintain a professional and welcoming demeanor in both verbal and nonverbal communication
- take ownership of all guest requests and be proactive in ensuring resolution as needed
- always maintain impeccable grooming and personal hygiene and wear uniform as directed
- uphold sensei values in daily practices
- successfully complete all training and certifications needed for the position
- ensure the confidentiality and security of all guests
- report all faulty equipment, supply needs, maintenance needs, safety hazards, injuries, and other concerns immediately to your supervisor
- leadership - maintain a positive, upbeat role, promote and exemplify company values and represents departmental objectives and interests to internal and external customers
- customer service - follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
- teamwork - develop and promote teamwork and cooperation among co-workers
- safety - comply with established safe work practices and attend to all safety-related training provided or made available by the company.
- due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces
- other duties as assigned
preferred qualifications
- to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or experience
- minimum 5 years’ work experience in leading group classes and personal one on one meditation training on a full-time basis.
- proficient in multiple areas of meditation
- mindfulness
- breathwork
- responsible for the set up and breakdown of equipment for the class
- be able to teach from beginners to seasoned practitioners in meditation
- responsible to set up equipment and clean equipment
required qualifications
license or certification: cpr certification
first aid certification
any certification or training required by local and state agencies.
- strong written and verbal communication skills
- ability to monitor and observe client performance indoors and outside (in daylight and lowlight evening conditions) must be able to operate equipment, including: an
ipad, computer, hand radio, and be able to text message
- friendly demeanor, great smile, energetic, calm, and empathetic
- able to make sound decisions when in a stressful situation
- organized and able to prioritize
- certification in meditation (minimum 200 hours certification)
- additional meditation modality certifications or experiences
confidential information
this position has access to confidential information - (customer personal data, etc.)
- marriott international is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
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