Role summarythe senior specialist 2, it business analyst supports netsuite erp implementation during and post go‑live. The role drives netsuite functionality in alignment with business requirements, assists with user acceptance testing, and leads continuous improvement by managing enhancement requests and cross‑functional alignment with finance and other teams. It delivers results through business analysis, project management, and erp systems implementation with a focus on netsuite.responsibilitiesserve as the main liaison between finance, supply chain, manufacturing, quality and it for netsuite‑related issues and enhancements, ensuring system capabilities align with business needsmonitor system performance and user adoption and proactively identify areas for optimizationgather, document, and analyze business requirements for future enhancementsfacilitate prioritization and submission of enhancement requests through the change advisory board (cab)track and manage enhancement lifecycle from intake to deploymentlead small to medium‑size netsuite‑related projects, including upgrades, integrations, and module rolloutsdevelop project plans, timelines, resource allocations, and coordinate with cross‑functional teams to ensure timely delivery of project milestonessupport all planned netsuite releases, including sandbox testing, impact analysis, and communication of changes, collaborating with netsuite admins and developers to validate release readinessconduct training and create documentation for new features and processesqualificationsstrong background in business analysis and project management (pmp or agile certification a plus)experience supporting multi‑functional processes (p2p, r2r, o2c, d2b)familiarity with netsuite release cycles, suiteflow, suitescript, and integrationsexperience in pharmaceutical or medical device industries is preferredknowledge of gxp compliance, sox compliance, grc, and audit support in erp environments is preferredfamiliarity with freshservice, smartsheet, or similar tools for change and project tracking is preferredskillsnetsuite erp and related functional areassuiteflow, suitescript, and integrationschange management and project tracking tools (freshservice, smartsheet)business analysis and project managementcross‑functional collaboration and stakeholder managementeducationbachelor’s degree in business, information systems, or related field of study, with at least 8 years of it experience including at least 5 years in erp and at least 2 years focused on netsuite (an equivalent combination of experience and education may be considered)
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