*convertors de mexico, a cardinal health company*
*solicita*:
*analista de soporte tecnico bilingue*
*descripción y requisitos*
- what it service center contributes to cardinal health_
information technology oversees the effective development, delivery, and operation of computing and information services.
this function anticipates, plans, and delivers information technology solutions and strategies that enable operations and drive business value.
- it service center resolves client/customer technical issues through virtual, real-time communication with clients/customers in accordance to service level objectives, processes, and procedures.
this job family serves as a liaison between the client/customer and other internal information technology resources to resolve business issues related to technologies and, as necessary, escalates complex and large-scale issues to other job families.
it service center maintains a knowledge repository which is maintained for use across it to assist in supporting clients/customers.
- qualifications_
- 0-2 years of experience
- ba, bs or equivalent experience in related field
- what is expected of you and others at this level_
- applies basic concepts, principles and technical capabilities to perform routine tasks
- works on projects of limited scope and complexity
- follows established procedures to resolve readily identifiable technical problems
- works under direct supervision and receives detailed instructions
- develops competence by performing structured work assignments
puesto: call center - agentes*información adicional*
- tipo de contrato: permanente- salario: negociable
- pais: mexico
- estado o region: chihuahua
- ciudad: ciudad juarez