The manager of ebs operations provides strategic leadership and oversight across settlement, accounts payable, vendor management, financial controls, and compliance. The role ensures accurate financial operations, strong internal controls, and effective governance supporting service provider settlement, purchase transportation, and accounts payables.
key responsibilities
* lead end‑to‑end settlement, invoicing, ap operations, and service provider program administration, ensuring accuracy, timeliness, and adherence to policy.
* oversee complex financial activities including vendor contract management, recovery and loss programs, expense monitoring, issue resolution, and receivables reconciliation.
* serve as the primary escalation authority, applying structured analysis and sound judgment to resolve high‑risk, cross‑functional issues.
* strengthen internal controls and compliance, managing sox 404 documentation, testing, audit support, regulatory adherence, and governance activities.
* manage implementation and ongoing oversight of governance, risk, and control (grc) technologies, and collaborate with systems teams to automate controls and optimize operational technologies.
* identify control gaps, process inefficiencies, and systemic trends, translating insights into measurable, cross‑departmental improvements.
* lead change and standardization initiatives, aligning operational modernization with broader strategic priorities.
* develop and elevate team capability, coaching analysts, modeling high‑performance behaviors, and driving continuous improvement in operational execution.
* partner with business, legal, and cross‑functional stakeholders to resolve contractual or payment issues, including investigations into potential fraud or manipulation.
key skills & competencies
* executive‑level communication and stakeholder influence, driving alignment across regional, operational, and leadership audiences.
* enterprise‑level financial leadership, applying strategic judgment to oversee complex, high‑risk transactions and anticipate impacts across the financial ecosystem.
* controls and compliance excellence, proactively identifying risks and reinforcing sox, audit, and regulatory requirements.
* operational agility, maintaining accuracy and risk integrity under urgent or high‑pressure scenarios.
* advanced analytical capability, identifying systemic patterns, generating insights, and recommending targeted process improvements.
* change leadership, guiding process modernization and standardization initiatives.
* people leadership and talent development, strengthening team performance and operational maturity.
required qualifications
* bachelor’s degree in accounting, finance, business administration, or related field.
* 8+ years of progressive experience in accounts payable, accounting operations, finance, or related functions.
* preferred: experience with grc systems, erp platforms (oracle, teradata), analytics tools (power bi), and exposure to databases, scripting, or automation technologies.
* strong understanding of ap controls, settlement processes, compliance requirements, and end‑to‑end financial operations.
* fluent english (written and verbal), capable of navigating senior‑level communication.
internal posting application instructions
if you are interested in applying, please upload a single pdf file containing the following documents: this file must be uploaded to the workday system in the designated resume/cv field. updated resume/cv cover letter current toeic scores (600 points, only required if the applicant's native language is not english) 📌 important: ⚠️ note for candidates from other divisions: if you are an employee of another division (not fedex mexico), you must apply through the external process via fedex careers. According to policy 4-15 (career opportunities) of the lac people manual: "failure to provide complete information that clearly demonstrates whether you meet the required qualifications for the advertised position may result in your application not being considered." 🗓️ posting validity: march, 9-15, 2026.
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