Customer service representative - middle location: parque industrial stiva, rogelio gonzález caballero, apodaca, n.güntner is a leading german company specializing in the manufacturing of refrigeration and air conditioning equipment. With a global presence, we are committed to delivering innovative, high-quality products that meet the highest standards of efficiency and sustainability. The senior customer service representative is responsible for ensuring customer satisfaction through effective communication with all departments involved in the order process, supporting the company's core mission.confirm shipments from the plant. Evaluate on-time delivery performance (internal and external). Collaborate with planning and purchasing to identify customer-focused improvements. Maintain daily coordination with the planning team. Degree in international business, business administration, or a related field. #2+ years of experience in customer service in logistics, supply chain o related field. # advanced english proficiency.