Overviewrecruiter: alma martinezthis position reports to: angel medinagsoc operators are the main resource to ensure physical integrity of hn people and assets, as well as to ensure the security of our supply chain to make final customers and distributors receive their orders on time.gsoc operators are expected to act as the primary users of security applications to properly configure and manage access control system, cctv & fire control system.
they are also expected to respond to a variety of day-to-day requests for physical security situations 24/7.
gsoc operators are also expected to act as liaison between security and safety and other structures to ensure policies and procedures are observed and followed.main activitiescomplaint review and preparation of incident reports based on evidence obtained from the cctv system, written and verbal declarations to provide findings and suggest corrective actions to prevent further events.gsoc operators must monitor our supply chain through gps as well as other tools to be able to react in case of any security event.gsoc operators must also look for weather events and any potential service disruption events (e.g.: social demonstrations, political events, etc.) that could impact hn facilities, our supply chain, or the continuity of the operation.gsoc operators must be able to define and document processes and procedures as part of the continuous improvement philosophy of the security structure.responsibilitiesfirst point of contact for security assistance (emergency phone lines & extensions)news & media tracking for weather and other service disruption notificationsreal time security awarenessautomate business intelligence toolssupport, monitoring and follow up on: hn events, travel risks, supply chain, terrorism, social media monitoring for key words, geo-political, weatherphysical asset monitoringgeo-fencing monitoringincident mgmt.
team response coordinationmassive notificationaccess control and users configurationmonitor (cctv & fire alarms)security officer responsebusiness continuity plan coordinationstandard operating procedureskpi reportingskills requiredexperience in process & protocolsprevious experience in maintenance programs of the security systems (cctv, fire equipment, access control)able to work with sensitive and confidential informationstrong interpersonal skillseffective written and verbal communication skillsstrong analyticsability to work with minimal supervisionincident reportsproficient computer skills, including microsoft officeactive listening skillsability to assess and evaluate situations effectivelyability to identify critical issues quickly and accuratelymust be disciplinedthink throughout problems for logical solutions, and remain calm and professional under stressproven ability to work under pressureable to speak clearly, give direction, and provide guidance to employees and security staff during emergenciesability to multitask, discern patterns in detail, excellent think trough problems for logical solutionsexperiencerequired12 to 18 months of experience in security related activities.demonstrated experience resolving problems during critical incidents.risk management, with emphasis on preventive & corrective measurements (kpi's).
knowledge of system administration and security architecture.preferredprevious experience in security operation centers.educationrequiredprofessional degree.english minimum level or intermediate.preferredsecurity certifications (cpo).
criminal certificate studies.
#j-*-ljbffr