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Technical account manager

San Luis Potosí, S.L.P.
Ottomatik.Io
Director de cuentas
Publicada el 30 abril
Descripción

Technical account manager!
note to applicantseligibility: this position is open to candidates residing in latin america.application language: please submit your cv in english.
applications submitted in other languages will not be considered.professional presentation: we encourage you to showcase your professional experience by including a loom video in the application form.
while this is optional, candidates who provide a video presentation will be given priority.note: if you're hired for this role, you may be asked to update your linkedin profile.about the rolewe are looking for a (technical) account manager to support customer engagements and ensure smooth execution across projects.
this is a client-facing coordination role, ideal for someone with experience in b2b technology or software environments who is highly organized and communicates clearly.
you will act as the bridge between customers, engineering, and leadership, helping keep projects on track and ensuring strong customer communication.this role is ideal for someone who:wants to move beyond pure sales into strategic customer coordinationenjoys being the center of communication across teamsthrives in fast-moving, technical environmentsresponsibilitiesjoin customer calls as a facilitator and coordinator (not leading sales)communicate clearly with customers and internal teams (engineering, leadership)track project progress and updates using project management toolsreview and understand statements of work (sows) and ensure execution alignstake detailed, structured meeting notes and track action itemsfollow up consistently to ensure deadlines and deliverables are methelp maintain high-quality, professional communication with enterprise clientsworking hoursmaintain strong responsiveness and follow-through across all workstreams, including timely communication and occasional off-hours coordination to support customer and team executionbe available during core working hours (7:30 am – 4:00 pm pst), and accommodate occasional customer meetings outside these hours as neededrequirementsexperience in b2b technology, saas, or software environmentsstrong spoken and written english (client-facing level)basic understanding of project management workflowscomfortable working with tools like jira, notion, or similarstrong attention to detail and follow-throughprofessional presence on video callsreliable remote setup (camera, audio, internet)ability to coordinate across multiple stakeholdersnice to haveexperience working with us-based clientsexposure to technical environments (ai, robotics, or engineering teams)prior experience as account manager, project coordinator, or customer successcompensationapproximately $2,500 to $3,000 per monthif this opportunity sounds good to you, send us your resume!
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Inicio > Empleo > Empleo Comercio > Empleo Director de cuentas > Empleo Director de cuentas en San Luis Potosí, S.L.P. > Technical account manager

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