Overviewforvia, a sustainable mobility technology leader we pioneer technology for mobility experience that matter to people.your mission, roles and responsibilitiesthe l2 sap functional expert is the interface between local site management and the faurecia core systems (fcs) organization in terms of modifications, enhancements and implementations. He/she has a good functional understanding of sap and detailed knowledge of the organization and processes in the sites he/she supports. As such, he/she plays a role of internal consultant for the proper usage of sap on sites.the main missions of the role areparticipates in the sap roll-out phase for the sites of his/her regionbeing the first-option for key user trainingsupporting the go-live activities, being on-site as requiredsupporting the first post-assessmentbeing involved in the simulation testingbeing the first-option for extended supportensure smooth go-live.end-user support and post-implementation activitiesperforms 2nd level end-user supportreceives incidents from the 1st level-supportdocuments solutions/results about incidents/demand in the ticket management systemprovides either remote (phone, remote-control) or onsite support for end user (e.g., training)identifies and escalates problems of the sites through the support chainfollows up issue and root cause analysis with the support chain and validation with end userresponsible for re-training when necessarysupporting the on-going post-assessmentscontinuous improvementresponsible for monitoring the plant performance, working with regional it so that they can reinforce the message to the planthypercare supportproviding technical/functional support in their domainyour profile and competencies to succeeddegree or professional studies: college diploma or university degree in the field of business administration, computer science, accounting, or management information systems or equivalent experience, with functional experience in manufacturing & logistics.experience+3 years of experience in sap, sd domains, edi basics, mm/pp/fi basics knowledge desirableexperience in automotive business processes a plusskills and competencesgood knowledge of sap structures, configuration standards, object dependencies, tables, idocs and jobsknowledge of sap integration between and different modules like: fi-co purchasing, srmstrong analytical, organizational skills and pro-active attitudegood communication and expression skills in an international environmentability to communicate ideas in both technical and user-friendly languageself-motivated and capable of organizing own workload, with minimal supervisionability to effectively prioritize and execute tasks in a high-pressure environmentstrong customer service orientation; strongly focused on delivery and qualityexperience working in a team-oriented, collaborative environmentedi knowledge is a plusmx e-invoice knowledge is a pluslanguage: english fluenttravel should be anticipated to average around 20%what we can do for youat forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.we are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries, which creates opportunities for career development.we welcome energetic and agile people who can thrive in a fast-changing environment, with strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count.we cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility. Our people enjoy an average of more than 22 hours of online and in-person training within forvia university (five campuses around the world)we offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans.achieving co2 net zero as a pioneer of the automotive industry is a priority: in june 2022, forvia became the first global automotive group to be certified with the new sbti net-zero standard (the most ambitious standard of sbti), aligned with the ambition of the 2015 paris agreement of limiting global warming to 1.5°c. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy.why join usforvia is an automotive technology group at the heart of smarter and more sustainable mobility. We bring together expertise in electronics, clean mobility, lighting, interiors, seating, and lifecycle solutions to drive change in the automotive industry. We are the 7th largest global automotive supplier, employing more than 157,000 people in 43 countries. Our technology is in around 1 out of 2 vehicles produced worldwide. In june 2022, we became the 1st global automotive group to be certified with the sbti net-zero standard and have committed to reach co2 net zero by no later than 2045. We are positioned to deliver solutions that will enhance the lives of road-users everywhere.
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