Qualifications:- strong customer service skills, including, active listening, positive attitude, and the ability to stay calm during stressful situations- clear verbal and written skills aimed at understanding customers' needs and providing appropriate resolutionkey responsibilities:- working directly with customers in a non-scripted technical environment- contact businesses by phone occasionally (outbound calls).- create and follow-up on trouble tickets.we offer:monday to friday schedulelaw benefits$750 food stamps4% saving fund15 days + christmas bonustransportation*job type*: part-timepay: $9,* per month*experience*:- customer service: 1 year (preferred)*language*:- inglés (required)work location: in person