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Strategic operations director

Cabo San Lucas, B.C.S.
beBeeLeadership
Publicada el 11 diciembre
Descripción

Hotel management position overview

this senior leadership role entails overseeing the operations of a luxury hotel, driving its strategic growth and excellence in service delivery.


main responsibilities:

* operational strategy development: design and execute an operational strategy that aligns with the hotel's vision, implementing sustainable processes to ensure long-term success.
* hotel opening management: lead all aspects of the hotel's opening, ensuring a seamless launch and immediate operational excellence from day one.
* relationship management: foster relationships with ownership, aligning business objectives with property performance while promoting transparency and trust.
* luxury residence management: work closely with corporate teams to oversee the management and future development of luxury residences, delivering exceptional service and attention to detail for residents.
* food and beverage leadership: manage a dynamic, high-end food & beverage operation, ensuring impeccable service standards and maximizing revenue potential.
* guest engagement: act as a highly visible leader, engaging regularly with guests to gather feedback and guarantee exceptional service delivery exceeding expectations.
* sales strategy: develop a sales strategy with clear targets, encouraging innovation in marketing to increase market share and elevate the property's profile in the luxury segment.
* talent development: champion the growth of team members by creating personalized development plans, fostering a culture of learning, engagement, and career progression.
* community involvement: engage actively with the local community, representing the hotel as a leader in social responsibility and cultural celebration.


required skills and qualifications:

to succeed in this role, you will need excellent leadership skills, strong operational expertise, and the ability to build effective relationships with stakeholders.


benefits:

this position offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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