Telecom operations and maintenance expert job description
we are seeking a highly skilled telecom operations and maintenance expert to lead the smooth operation and maintenance of our telecom systems. This key role involves ensuring seamless functionality and high-quality performance of our telecom infrastructure.
* responsibilities include working onsite 100% of the time, gaining insight into latin american intelligent operation and maintenance business, customer pain points, network scanning, and basic information construction.
the ideal candidate will match customer pain points/needs, organize solution design and adaptation, align with industry development goals, conduct pre-sales expansion work, summit exchanges, solution presentations, customer digital transformation, and solution guidance.
key requirements:
* a minimum of 8 years of experience in field operation with telecom
* minimum of 5 years optimization & planning experience for gsm and gprs or umts
* minimum 3 years with vendors (ericsson, nokia, huawei, alu, liberty, claro, c&w, etc.)
* strong understanding of telecom network operations & maintenance processes, organizational structures, and architecture
* experience in managed services, intelligent operations and maintenance solutions, and noc/flm delivery
preferred qualifications:
* excellent knowledge of 3g/4g/5g radio communication and optimization, and fixed services (fttx)
* experience in intelligent operation and maintenance expansion, industry development insights, customer pain point analysis, network scanning and information construction, solution design, etc.
* ability to understand customer needs and solution design, able to accurately identify and guide truly valuable customer needs