Summary
the home therapies area manager is responsible for management of the home therapies business; providing effective leadership to achieve clinical, growth, and financial targets, through partnership with the administrators, home therapies director and/or home therapies vice president and regional vice presidents.
essential duties and responsibilities include the following. Other duties and tasks may be assigned.
* develops and drives a growth strategic plan for the assigned territory and each market therein to achieve growth targets and financial goals. Provides oversight to implement plan.
* works in partnership with local management to oversee home operations of assigned clinics/home programs from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective in accordance with company goals.
* partners with rvps, home therapies and business development teams to ensure development of a sustainable and efficient business footprint and identify opportunities for new clinics.
* works with administrators to achieve monthly, quarterly and annual projections based on financial and management objectives.
* engages with physician partners regularly on existing business, to assess needs and ensure physician satisfaction.
* achieves program target goals for patient outcomes in accordance with quality patient care and company goals at assigned clinics/home programs.
* in collaboration with idt, identify opportunities to drive systematic changes in region to aid in achievement of targets.
* collaborate with leaders on budget planning and strategies to improve fiscal performance.
* responsible for profit and loss management of assigned programs to achieve or exceed budget.
* ensures implementation of all corporate initiatives and policies in relation to home therapies.
* ensures home programs execute to the highest clinic, patient satisfaction, and operating standards.
* knowledge of and remains current with federal, state, local laws and regulations, including health care professionals practice act requirements with regards to home therapies.
* works with administrators to ensure compliance with all applicable federal, state, and local laws; continuing certification from all statutory and regulatory agencies; and company standards, guidelines, rules, policies and procedures.
* triage home operational issues in partnership with administrators, director/vp home therapies and rvps as needed.
* initiates corrective action plan development, implementation and follow through as required for internal and external surveys.
* follows up on any/all deficiencies for all audits done internally (corporate) or externally (cms & tdh).
* assures compliance with required governing body meetings, monthly qapi meetings and care plan conferences and assures documentation of such through recorded minutes.
* regular and reliable attendance is required for the job.
* in partnership with director/vp home therapies and rvps, develops physician and referral source relationships and oversees local marketing efforts. Maintains a positive/collaborative relationship with physicians, area hospital agencies and the community.
* acts as the home subject matter expert with medical directors and physicians to coordinate quality patient
* understands, leads and promotes the company's mission and philosophy relating to ethics, integrity, safety, corporate responsibility and objectives.
* develops strong cross-functional partnerships across the internal organization.
* collaborates with leaders in budget planning.
* implements and monitors appropriate contractual agreements/arrangements with collaborating agencies.
* establishes relationships with external customers to promote growth and quality including but not limited to physicians and vendor partners.
* actively promote guest customer service standards; develop effective relationships at all levels of the organization.
* participates in corporate committees or task forces as requested.
* respond effectively to inquiries or complaints.
* responsible for developing home therapies knowledge for rvps and administrators. Ensure they are able to effectively operate and grow home business.
* responsible for on-going development of home rns, in collaboration with administrators, home directors responsible for development of home therapies knowledge.
* creates positive culture and support system for home administrator, rn and other home staff across region(s).
* ensure correct number and quality of rn staff across region(s).
* ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.
* responsible for hiring and supervising program staff as needed in collaboration with administrators and human resources department.
* maintain effective personnel management and employee relations, including evaluating the performance of personnel; approving and submitting time worked and counseling and disciplining employees.
* uphold management goals of corporation by leading staff in team concepts and promoting a team effort; perform duties in accordance with company policies and procedures.
* effectively communicates expectations; accepts accountability and holds others accountable for performance.
qualifications
qualifications/requirements:
to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
requirements include:
must be a registered nurse with dialysis experience.
* minimum of two (2) years prior management experience of a multi-site health care provider or three (3) to five (5) years of demonstrated excellence in managing a dialysis program as an administrator.
* bachelor's degree in business or nursing is required. Combination of education, specialty certifications and experience in related area will be considered in lieu of degree.
* excellent leadership and coaching skills.
* strong public relations skills for dealing with physicians, vendors, hospital personnel, managed care organizations, etc. are valuable.
* must have basic computer skills, including microsoft office (word, excel, and outlook); proficiency in all usrc applications required within 90 days of hire.
* demonstrated analytical and problem-solving skills are required.