Hcltech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and ai, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for financial services, manufacturing, life sciences and healthcare, high tech, semiconductor, telecom and media, retail and cpg and public services. Consolidated revenues as of 12 months ending june 2025 totaled $14 billion. To learn how we can supercharge progress for you, visit hcltech.com.
benefits:
30 days christmas bonus
25% vacation bonus
12 days of vacations in your first year
10% grocery tickets legally capped
13% saving fund legally capped
major medical insurance for you and direct dependants
life insurance
direct contract with hcl (indefinite time)
job overview
we are seeking a seasoned senior rpa business analyst with over 10 years of experience to lead our automation initiatives. In this role, you will bridge the gap between complex business processes and technical automation solutions, serving as a strategic advisor to stakeholders and a mentor to junior analysts.
key responsibilities
· process discovery & assessment: conduct high-level assessments to identify, quantify, and prioritize automation candidates based on roi, complexity, and strategic value.
· detailed documentation: author comprehensive process definition documents (pdd) and collaborate with architects on solution design documents (sdd) to ensure clear technical translation.
· stakeholder management: act as the primary point of contact between business units and the rpa development team, facilitating workshops and managing expectations at the executive level.
· strategic re-engineering: apply lean or six sigma methodologies to optimize \"as-is\" processes into streamlined \"to-be\" automated workflows.
· uat & deployment: lead user acceptance testing (uat) and manage the change management process to ensure smooth adoption of new digital workers.
· mentorship: supervise and guide junior business analysts, ensuring consistency in documentation and methodology across the rpa center of excellence (coe).
required skills & qualifications
· experience: minimum of 10 years in business analysis, with at least 5+ years dedicated specifically to rpa projects (e.g., uipath, automation anywhere, or blue prism).
· technical acumen: deep understanding of the rpa software development life cycle (sdlc) and familiarity with ai/ml integration in automation.
· analytical tools: proficiency in process mapping tools like ms visio or lucidchart, and advanced data analysis using excel.
· education: bachelor's or master's degree in business, it, or a related field.
· certifications: preference for iiba cbap or professional certifications from major rpa vendors.
soft skills
· exceptional storytelling ability to present complex data-driven insights to senior leadership.
· proven ability to navigate ambiguity and manage cross-departmental conflicts.