Credit & collections managerwe are looking for a senior leader to oversee credit management, collections and disputes for north america (u.s. and canada), driving process standardization, continuous improvement, and the use of automation and ai across the end-to-end order to cash (o2c) process.role objectivelead the credit & collections strategy for the u.s. and canada, ensuring strong internal controls, sox compliance, and audit readiness, while improving cash flow, working capital and customer experience .required profile- bachelor's degree in finance, accounting, business or related field (mba/certification a plus) - 10+ years of experience in credit & collections - 10+ years leading regional teams - experience supporting u.s. and canadian operations - strong knowledge of end-to-end o2c processes - solid exposure to internal controls, sox and audits - experience with process improvement and transformation initiatives - erp experience (oracle or equivalent preferred) - advanced/fluent englishkey responsibilities- own credit & collections operations for north america - implement standardized credit & collections processes - drive automation and productivity initiatives - partner with sales, finance, legal and it teams - monitor performance through kpis and compliance metrics - act as primary point of contact for audits - lead, develop and coach the credit & collections team. - deliver executive-level reportingen manpowergroup creamos espacios laborales incluyentes donde lo que se busca es el talento y las competencias de las personas sin importar sus características individuales como sexo, edad, orientación sexual, identidad o expresión de género, nacionalidad, situación migratoria, apariencia física, discapacidad, idioma, condición social, económica, de salud o jurídica, embarazo, estado civil o conyugal, religión, opiniones, expresión física, diversidad corporal, afiliación política, presencia de tatuajes visibles o no, otras modificaciones corporales, u otra condición que pueda considerarse.