Important company has an immediate need for:implementation & support engineerqualifications and requirements:- 1-3 years of technical customer service experience.- bachelor of computer science or equivalent degree.- excellent proficient business english - both verbal and written skills with the ability to communicate effectively with technical and non-technical staff.- basic experience using database technologies e.g., microsoft sql, odbc, etcactivities:- implement, troubleshoot, and support our software solutions in a wide array of configurations and customer environments.- provide technical assistance to customers for all products sold by the company.- utilize secure remote access technologies such as vpn's and webex to diagnose and resolve customer issues.competencies:- teamwork.- focus on results.- plan and organization.- communication.- judgment.- service attituded.considerations:- competitive salary: 30,000.00 nominal.- full-time position with 100% payroll scheme.- legal benefits.- schedule: monday to friday 8:00 a.m. to 5:00 p.m.workplace: this is a 100% remote position for residents from any state in mexico.