At american express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of team amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of american express. How will you make an impact in this role? This position will be responsible to manage a portfolio of small merchants and drive growth through proactive account development driving business results and support delivery of all key business metrics and goals. The core pillars of this position are: account development, accelerate lifs activation, drive expansion opportunities, improve merchant satisfaction, establishing and maintaining positive multi-level relationships with clients. Key responsibilities are: * manage a portfolio of small merchants and drive growth through proactive account development. * drive business results and support delivery of all key business metrics and goals * comfortable and experienced in establishing and maintaining positive multi-level relationships with clients * execution of opportunities to drive and improve merchant satisfaction. * develop and deliver creative and optimal solutions to address complex business needs, help grow the relationship and remove pain points. * focus on delivering high quality servicing and merchant experience on developing and executing winning strategies. Qualifications, skills and competencies include: * proven track record of delivering flawless results in a fast-paced environm...