Billing support specialistkey responsibilitiesmaintain accuracy and integrity of service orders, ensuring timely and accurate revenue recognition and close.communicate effectively with customers regarding service order and billing discrepancies.process service orders in accordance with established policies and procedures.provide exceptional customer support through email, phone, and portal inquiries.rapidly resolve issues by collaborating with internal teams and escalating urgent concerns to management.requirementsat least 5+ years of experience in a service support environment, preferably in customer service, billing, or accounting.strong analytical skills, solid math abilities, and proficiency in microsoft office suite (word, excel, powerpoint).excellent written and verbal communication skills, with the ability to adapt to diverse customer needs.familiarity with service management software or erp systems is a plus.benefitsa competitive salary package, including comprehensive benefits, paid time off, and company holidays.a dynamic work environment that fosters collaboration, growth, and employee well-being.ongoing training opportunities to enhance skills and stay up-to-date on industry developments.