About the company. Founded in *, softtek is a integral provider of process-driven it solutions with 30 offices in north america, latin america, europe and asia. With 15 global delivery centers, softtek helps improve and produce predictable outcomes for top-tier corporations in over 20 countries. Softtek is the creator and a leader of the nearshore industry. For more information on what we do, who we are, and career opportunities, visit
we are looking for a sr. Team lead for an application support team in charge of monitoring and troubleshooting high availability services in aws.
about the role.
responsibilities.
lead a team of around 10 people technically and mentoring them.
be able to do engineering and support activities such as: read logs, troubleshoot software issues, provide solutions, work with a team, able to cover different shifts according to team's needs, willing to eventually and often cover weekend.
required skills.
+5 years of experience:
java ee / j2ee
amazon web services (aws).
alert basic monitoring troubleshooting.
english advanced.
able to write a good email and/or document.
required languages.
english advanced.
possible job location(s)
hybrid model: aguascalientes or monterrey.
softtek's attractive healthcare & benefits package:
5 insurance benefits with full coverage: major medical insurance, with unlimited coverage guarantee, minor medical expenses, for you and your family, urgent care insurance, life insurance and permanent disability support, funeral service insurance.
christmas bonus:
25 days. Maternity leave (12 weeks +2 weeks more than standard)
paternity leave (10 days).
grocery vouchers.
saving funds.
personal loans with interest rate lower than the bank.
car insurance, for you and your family,
50% lower cost than market price.
softtek contigo program:
exclusive membership with multiple benefits: nutrition, legal, medical, and psychological assistance, discounts in health, entertainment, education, etc.; home assistance services; pet veterinary assistance, anti-rabies vaccine, pet funeral; and much more.
wellness & wellbeing:
wellness hub: nutrition, physical and emotional support.
make a difference with our social missions.
softtek community:
diverse, inclusive and fun.
at softtek, we recognize that talent is diverse, we respect each person's life condition, and we promote equity in treatment and opportunities without discrimination.