Ncc network support engineers
advanced conversational english is required.
100% remote.
company description:
zayo group holdings, provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world's leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises.
expert-level troubleshooting:
lead the resolution of critical and complex network outages and impairments.
develop and execute advanced troubleshooting methodologies for recurring issues.
perform forensic analysis of network events to prevent future occurrences.
strategic planning and implementation:
collaborate with engineering teams to design and implement network improvements.
evaluate new technologies and tools for potential integration into the network.
oversee the deployment and testing of new equipment and systems.
leadership and consultation:
serve as a subject matter expert for tier i and tier ii teams.
provide consultation to customers, field teams, and senior management.
author comprehensive documentation, including technical guides and incident reports.
network health and performance:
lead efforts to ensure optimal network performance and reliability.
develop and implement proactive measures to minimize service interruptions.
analyze performance data to recommend long-term enhancements.
qualifications:
bachelor's degree in telecommunications, networking, or equivalent experience.
experience in telecommunications or network operations.
extensive knowledge of layer 1 technologies and network management systems.
proven expertise in leading technical teams and managing high-pressure scenarios.
excellent problem-solving and decision-making skills.
skills and knowledge
equipment:
infinera
fujitsu: 4500, 4300, 4100, 7420
cyan: z77, z33
ciena: rls, corestream, 4200, core director, 6500, 5200, oc48 classic, oc192 classic
cisco: 15454, mstp
nokia: dmx, 1830
ems applications:
ciena: one control, mcp, or preside
cyan: cyms (blueplanet)
fujitsu: netsmart 1500
alcatel lucent: wavestar or inc (dmx), phm (1830)
infinera: dna
generic applications:
metasolv / m6
oracle assure 1
salesforce
xmatters
tipo de puesto: tiempo completo
sueldo: a partir de $35,000.00 al mes
beneficios:
* seguro de vida
* vales de despensa
pregunta(s) de postulación:
* ¿qué nivel de inglés dominas?
lugar de trabajo: empleo remoto