Would you like to take this opportunity to influence the industry towards a more responsible use of the world’s natural resources?
As a newly combined company metso outotec creates a unique workplace. Combining the strengths of two companies we offer stronger platform for growth and innovation.
This is your opportunity to join the positive change.
*job posting end date*:
do you have a passion to drive and implement transformation at m: o professional services business?
Do you already have a practical level experience from the challenging world of service and service productization?
If you are fascinated with a chance to join our journey in becoming the tier1 service provider - check out this position!
Position holder is to contribute (or owns a part of) to the development and implementation of process, tools or systems to support the professional services product groups.
Main responsibilities
- gathers business requirements and proposes prioritization in relation to business targets
- collaborate with internal and external stakeholders and provide a link between the professional services team and the it development team
- support in the development of core business processes across the professional services business line
- work with the product groups in professional services to identify and drive development actions to improve performance services functions and concepts
- understand the business requirements and define / design and implement improvements to the process, systems or tools professional services processes and systems
- digital tools
- productization & harmonization
- end to end business process standardization
- reporting and kpi requirements
- participate in change management activities
- trains and supports the pse organization as a 3rd tier support
- manages instructions and operating model documentation repositories
- supports in business case definition against requirements derived from business / growth initiatives enabling targets to be reached
you will also be collaborating with internal and external stakeholders and provide a link between the professional services team and the it development team
location for this role is mexico. You will report to head of operations development, professional services.
To succeed
*to be successful in this challenging role you should have*:
great influencing skills, proactive and independent approach
good english language skills
highly organized
understanding of service business processes
the ability to work across a multi-cultural environment
ability to think strategically
be a strong team player
outside-in customer-oriented focus
high drive, energy, and ambition level
the ability to travel internationally
previous service product development and service systems experience will be an advantage
we offer you a fantastic opportunity to work in one of key roles in operations development, impact business performance with your actions, and chance to collaborate with our experts and network across the globe.
Additional information
metso outotec is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing, metals refining and recycling industries globally. By improving our customers’ energy and water efficiency, increasing their productivity, and reducing environmental risks with our product and process expertise, we are the partner for positive change.
Metso outotec is committed to limiting global warming to 1.5°c with science based targets. We ranked 8th on the 2021 global 100 list of the world’s most sustainable companies.