*description*:- gordian staffing, building solutions that last_we focus on helping small and medium-sized enterprises in the united states and canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
we are looking for an administrative/customer service representative to help us.our client is a company located in monterey, california.
they have provided effective and personalized rental and hoa management services, and real estate services, since 1959.
their core values are caring, protecting and looking for the customer's satisfaction.the main activities for this position are:- work with internal departments to meet business and customers' needs.- handle customers' situations such as answering basic questions about the services, handling complaints, and providing appropriate solutions as alternatives over the phone.- data entry in various platforms for different purposes (electronic file organization, uploading documents to the portal, updating community information, vendor set up,etc.
)- process architectural reviews applications, violations notices, late fee notices, etc.- follow up on scheduled works and documentation of them in the system.this position will spend around 50% of the time over the phone.
*schedule*m-f 10:00 to 19:00*we offer:- equipment (computer, monitor, and headset)- christmas bonus of 30 days (aguinaldo)- 6 vacation days after the first year- imss- major medical insurance since day 1after the 3-month probation contract, we add:- minor medical insurance (clinic may vary according to the city you are from)- food vouchers- saving fund- restaurant tickets*requirements*:- 2 to 3 years of experience in similar roles- advanced english- strong computer skills.