Villa specialist
we are seeking a highly skilled professional to fill the role of villa specialist. As part of our homeowners and commercial division, this individual will play a pivotal part in ensuring the highest level of service for our clients.
key responsibilities:
1. manage property content across various platforms, including airbnb, vrbo, and vehm website.
2. develop and implement strategies to improve listing quality, competitiveness, and overall performance.
3. collaborate with travel agents and manage communication channels effectively.
4. provide personalized support to guests and agents, ensuring seamless booking experiences.
5. develop and maintain accurate property information, including descriptions, photos, and pricing.
6. work closely with marketing to create engaging campaign materials and promotions.
7. analyze market trends and competitor properties to inform strategic decisions.
8. identify and secure partnerships with influencers aligned with our brand values.
9. coordinate pre-arrival details with the concierge team to ensure exceptional guest experiences.
* support contract negotiations with guests, influencers, and agency partners.
* participate in internal strategy sessions and contribute to owner reviews.
* maintain brand consistency across all guest-facing and internal materials.
requirements:
* proven experience in hospitality, tourism, or luxury travel.
* familiarity with ota platforms, reservations, and property content management systems.
* excellent written and verbal communication skills in english and spanish.
* highly organized, proactive, and able to manage multiple priorities.
what we offer:
* a competitive salary package based on experience.
* performance-based incentives.
* the opportunity to work with a high-end hospitality brand in mexico's most exclusive destinations.