Job opportunity
a rare and exceptional career-defining opportunity to serve as a visionary leader and steward of a luxury resort experience is available. The successful candidate will be responsible for crafting a culture of refined service, authentic mexican hospitality, and transformative guest journeys.
the ideal candidate will be a passionate hotelier with global luxury expertise and a deep understanding of regional culture. They will thrive in the art of hospitality and inspire teams to deliver exceptional service.
* lead all aspects of pre-opening and launch, including talent acquisition, operational systems, service culture, and positioning strategy.
* inspire, mentor, and develop a leadership team that embodies luxury ethos and commitment to personalized guest service.
* establish the resort as a market leader in punta de mita, leveraging sales, revenue, and marketing strategies to capture market share and outperform the competition.
* build strong relationships with owners, local community leaders, and brand partners.
* oversee operations across rooms, f&b, spa/wellness, events, and recreation with a focus on seamless integration and uncompromising service.
* ensure consistent guest satisfaction scores that rival and exceed international luxury competitors.
requirements
the successful candidate will possess:
* minimum 5 years' experience as general manager of a luxury resort.
* previous experience in mexico required; deep knowledge of regional culture, luxury clientele, and market positioning.
* bilingual fluency in spanish & english.
* proven pre-opening leadership experience strongly preferred.
* track record in oceanfront resort operations advantageous.
* exceptional leadership presence with the ability to inspire teams and engage high-profile guests with discretion and elegance.
* strong financial acumen and p&l management experience (10+ years).