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Ejecutivo de centros de servicio

Xico, Ver
Dxn México, S.A. De C.V
Publicada el 5 mayo
Descripción

*please consider that this is not home office position, but an in-site job.
*

*profile*:
i.
advanced english level.
ii.
constant travelling availability.
iii.
validation of files.
iv.
mathematic thinker.
*v. *full-time availability, as it will be necessary to work beyond your normal day or start earlier.
*

vii.
follow up to tracking numbers and shipments.
viii.
ability to identify errors in large documents.
ix.
currently unemployed, as we need you immediately.
x.
job stability, someone jumping from job to job every six months is not what we're looking for.
xii.
between 28 and 42 years old, but we are flexible.
xiii.
advanced office management.
xiv.
great capability for information analysis.
xv.
bachelor's degree administration, business.
xvi.
excellent writing and spelling.
xvii.
teamwork.
xviii.
self-care that favors work with low supervision.
xix.
self-directed.
xx.
proactive.
xxi.
stress management that promotes productivity.
xxii.
time management to deliver properly tasks and projects.
xxiii.
no schedule problems.
xxiv.
great focus and detailed observer.
xxv.
knowledge of warehouse operations (inventory, fifo)

xxvi.
document review

xxvii.
control desk

experience in:

- face-to-face and distance customer relationships.
- group management.
- validation of technical documents.
*essential duties and responsibilities*:

- analysis and management of all service center inquiries.
- give advisory to the service center network across mexican country.
- analysis of documents such as contracts, agreements.
- encode of data bases of related information to the service center operation.
- coordinate with the third party warehouse all deliveries, wrong products, delayed deliveries, wrong address deliveries.
- solve member inquiries.
- manage budget.
- monitor and complete all pending service center's inquiries
- organize mega events (quotations, negotiations, visit facilities, etc)
- coordinate with customer service staff all issues regarding to invoice, deliveries, shipments, etc.
- preparation of daily, weekly and monthly reports.
- perform other related tasks, assigned from time to time.
*n*on-essential duties and responsibilities: *
- scan of documents (digital files)
- customer care (whenever is needed).
- any other duties concerned to this position.
conditions:
i.
schedule 09:00 to 18:00, *monday to saturday.
*

i.
salary of $15 000.00 to $18,000.00 gross per month.
ii.
law benefits, 100% quote on imss.
iii.
holydays above the mexican labor law.
iv.
performance assessments after a full year of service, allowing you to aim for a yearly salary increase and performance bonus.
v. We offer solid job stability, even in these times.
vi.
company products at an employed price.
if you agree to our terms and comply with the request, what are you waiting for?
in the interview we'll see what you're made of, i'm waiting for your resume!
*favor de leer bien la vacante antes de postularse, es muy importante la disponibilidad de horario*

tipo de puesto: tiempo completo, por tiempo indeterminado

salario: $15,000.00 - $18,000.00 al mes

horario:

- turno de 10 horas

prestaciones:

- descuentos y precios preferenciales
- opción a contrato indefinido

idioma:

- inglés avanzado (obligatorio)

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