Decision support specialist
as a decision support specialist, you will play a vital role in delivering cutting-edge solutions to our clients. Your expertise in data analysis and business intelligence tools will enable you to provide actionable insights that enhance client satisfaction and operational performance.
key responsibilities:
* assist clients with business solution definition using business intelligence tools and processes.
* provide application administration, troubleshoot code errors, and identify opportunities for process improvement.
* drive best practices, standards adoption, and knowledge sharing within the organization.
requirements:
* functional knowledge of solution management, production support, and slas.
* basic proficiency in sql for query writing and manipulation of data.
* moderate ability to grasp the big picture and contribute to complex problem-solving.
* strong client communication skills (professional level of proficiency in english).
* bachelor's degree preferred, with a solid understanding of relational database design or at least 1-2 years' experience in production support role.
what we offer:
* exciting learning opportunities: receive comprehensive training and mentorship on customized client solutions.
* impactful work: contribute to defining business solutions, auditing post-production changes, and executing complex support tasks to drive client success.
* collaborative environment: work closely with internal teams, fostering strong relationships and communication to deliver exceptional results.
* skill development: enhance your technical skills in sql and coding languages while gaining expertise in relational database design and solution management.