Involves providing courier services directly to customers on a daily basis, including driving, customer service, and completing related administration or paperwork.
general job description:
1. provides efficient and safe delivery and pick-up of packages and documents, representing the company professionally.
2. operates non-articulated vehicles safely and efficiently, complying with all governmental and corporate procedures.
3. accurately selects, inspects, and reports on assigned packages, including stop counts and miss-sorts.
4. seeks additional business from current customers, attempts to gain new business (passes leads to sales), and informs sales of significant customer or competitor changes.
5. answers customer questions about fedex services and keeps them informed about the company and its offerings.
6. ensures packages meet fedex service features, are properly labeled, and paperwork is complete, neat, and accurate.
7. determines legality of packages, including special requirements for dangerous goods and international shipments; separates packages by service type and destination.
8. scans packages according to procedures, demonstrating proficiency in service features and equipment.
9. ensures customers have adequate fedex shipping materials.
10. meets aircraft and transports packages for sorting operations.
11. loads and unloads aircraft, containers, and vehicles; operates mechanized ramp equipment.
12. cleans, washes, and performs minor maintenance on company vehicles; maintains a neat personal appearance.
13. performs other duties as assigned.
minimum requirements:
education: high school diploma/equivalent preferred; basic english skills preferred.
experience: at least 1 year of driving 3.5 ton trucks; valid license per country regulations; good driving record; age 21+.
skills: ability to lift 70 lbs., maneuver packages up to 150 lbs. with equipment, good communication, human relations, teamwork, problem-solving, accuracy, organization, and ability to work variable shifts.
additional information:
fedex is recognized as a world-class company and a great place to work, with numerous awards and recognitions for its workplace environment, innovation, and social responsibility.
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