*vacante para la empresa north american production sharing de méxico en tijuana, baja california*:
everyone loves t-shirts, and at
- we're in the business of bringing creative, custom t-shirts to life.
we arefastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team!
*responsibilities*:
- help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
- create competitive, custom quotes for customer order requests.
- act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
- complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.
to thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit.
if this sounds like you, we'd love to chat.
be sure to tell us about your favorite t-shirt when you apply!
*job requirements*:
- true computer proficiency - you're a rockstar using a computer and navigating between systems
- bilingual - english with 80-90%+ proficiency.
- monday to friday.
- typing speed 60+ wpm minimum.
80+ wpm a plus.
- high attention to detail, organization, and multi tasking skills.
- ability to problem solve and think outside the box.
- ability to work within a fast-paced team environment.
- associates degree or higher.
- previous experience with custom manufacturing is preferred, but not required.
- knowledge of salesforce or crm experience a plus.
- inside sales experience a plus.
*nível de educación deseada*:
superior - trunco
*nível de experiência deseada*:
nível medio
*función departamental*:
atención al cliente
*industria*:
textiles
*habilidades*:
- customer services
- bilingual
- not a call center