overview
about four seasons
four seasons is powered by our people. We are a collective of individuals who strive to improve and to treat others as we wish to be treated. Our team members create experiences for guests, residents, and partners through a commitment to luxury with genuine heart, supported by a world-class employee experience and company culture.
about the location
an oceanfront resort on mexico’s pacific, set within a private reserve. Four seasons resort tamarindo, méxico, sits on a private peninsula where the jungle meets the pacific ocean. The area provides a natural refuge for guests seeking authentic connection to mexico, its biodiversity and culture.
summary
- fs tmr first full year of operation, full inventory: 2024
- # of accommodations: 157 rooms (including 62 suites) and 4 large residences
unique hotel elements & bespoke positioning
- destination – defining luxury resort and reserve in a remote location.
- indoor event facilities with extensive outdoor catering and event spaces.
- food & beverage: 3 restaurants currently in operation, in-villa dining (ivd); 4th restaurant project planned for 2026/2027.
- pools: 163 pools across the reserve.
- spa & wellness: 2000 sqm full spa.
- recreation & lifestyle: all kids & teens facilities (indoor and outdoor); 18-hole golf course operated by fs tmr; tennis, paddle and pickleball.
- residential component: 4 large residences currently in operation. Total residential master plan: 24 units.
- high standard of employee housing managed by resort.
- context: remote operation, destination-defining luxury resort and reserve integrating hotel, residential, golf, spa, and nature-based experiences within a complex ecosystem.
view of needs
- strong and diverse resort operational background
- prior resort experience essential; living and working in remote destination preferred
- strong food & beverage and gastronomic background
- hands-on operational approach with strong technical know-how
- proven ability to operate effectively in a remote location
- fluent in spanish (mandatory); strong knowledge of mexico highly appreciated
- strong financial acumen including budgeting, forecasting, and cost discipline
- developed cultural and emotional intelligence to work with a top-tier mexican ownership structure with high expectations of quality, elegance, and discretion
- strong owner relations and stakeholder management skills
current leadership requirements
general
- exceptional personal presence with staff, guests and all stakeholders
- proven ability to adapt knowledge, practice, and leadership style across national and international markets
- capacity to position oneself in a visible leadership role, acting as an internal leader and external ambassador within the local community
- strong driver of environmental, sustainability, and reserve-focused initiatives
- ability to work closely with local government and institutions in a constructive and long-term partnership model
people
- dynamic and inspiring leader able to mobilize a large and diverse workforce
- ability to collaborate effectively with local government, taxi unions, and labor unions in a symbiotic manner
- capability to attract, develop, and retain top talent in a market with no historical luxury benchmark
- ability to motivate and inspire employees to deliver a truly exceptional mexican-rooted service experience for resort guests and homeowners
- strong commitment to creating a sustainable culture of learning, development, and internal promotion
product
- strong leadership over all operational areas with emphasis on food & beverage excellence
- hands-on involvement in maintaining product integrity, service quality, and maintenance discipline
- deep understanding of gastronomic trends, culinary concepts, menu engineering, and service choreography
- ability to influence and create unique, bespoke guest experiences for resort guests and homeowners
- judicious application of capex and operational resources in alignment with ownership priorities
profit
- strong understanding of the complexity of a multi-revenue operation
- solid financial literacy with emphasis on forecast accuracy, flow-through, and cost control
- ability to build intelligent partnerships across the four seasons ecosystem to maximize performance
- consistent owner-minded financial decision-making, operating as if personally accountable for capital and returns
- strong overall business acumen across all functions
