Job description summary
come join the rba team! The rba platform has 4 engine models, more than 800 customers and over 6,000 engines flying. It's also the only aviation program fully supported by geiq: mechanical design, performance, controls, repair analysis, c&a, pde, fleet and systems. The rba fleet support team has ownership across the -3/-8/-10 and ge passport engine lines covering from fan blades to bearings to fuel systems to vibe diagnostics – it's a great place to increase your systems thinking and accelerate your career.
role
the rba systems pse will provide technical support and leadership to a cross‐functional team to maintain fleet reliability, safety, cost of ownership, customer responsiveness, and services contract profitability. In this role you will own one engine model at the systems level & controls responsibility, solving problems directly for customers, supporting the field problem resolution process to maintain fleet stability, and communicating with regulatory authorities and the ge internal customer/engineering team.
roles and responsibilities
* provide technical recommendation regarding the following manual sections: fadec, engine performance, engine system, testing, fault‐isolation (fadec and non‐fadec) & performance recovery cleaning.
* identify field issues, bring them to leadership's attention (leading indicators), drive technical solution and implementation through the tollgate process (systems tech review, tg 3/6/9, pcb).
* provide technical recommendations to customers via salesforce inquiries/departure records on assigned ata codes.
* 24/7 availability to handle aircraft on ground (aog) requests via salesforce.
* develop and implement field plans with inputs from team experts to meet technical requirements of assigned components and systems.
* lead root‐cause investigations using the commercial field problem resolution guide & tops8d, and bring them to technical/program and regulatory (faa, transport canada, etc.) reviews for closure.
* support the cf34 mro network to define and follow up investigative overhaul/inspection workscopes.
* recommend, with guidance, the approach to meet the technical and program requirements.
* prepare and present at customers' monthly conference calls and annual face‐to‐face operators' conferences.
* ensure lessons learned are properly documented in drb, fleet technical forum, fleet & pse tech community, etc.
* bring the customer perspective to the life cycle/systems engineering team.
* act as liaison between cf34 customers and internal ge engineering groups.
* travel availability to address field investigations in person at mro locations, customer facilities, and/or airframe sites.
* meet and/or exceed the established services engineering responsiveness targets.
* lead and execute efforts to reduce significant events (ses), unscheduled engine removals (uers), delays and cancellations (d&cs), and unscheduled shop visits (usvs).
* lead development of effective maintenance actions to increase cf34 reliability through service bulletins and engine manual updates.
required qualifications
* experience in aircraft turbine technologies.
* bs degree in electronics, mechatronics, software, or aeronautical engineering.
* proven knowledge/experience working with aircraft engine hardware/components.
* demonstrated ability in working with multidisciplinary teams (design, repair, systems, shops, customer technical programs).
* demonstrated interpersonal and team‐working skills.
* self‐driven, goal‐oriented, independent, and good problem‐solving skills.
* effective written and oral communication skills in english and spanish (any additional language is a huge plus).
* presentation skills: ability to communicate with technical leadership.
* demonstrated ability in establishing common goals and objectives.
* demonstrated ability in participating in shaping the team's long‐term vision and strategy.
desired characteristics
* experience in aircraft turbine technologies.
* bs degree in electronics, mechatronics, software, or aeronautical engineering.
* proven knowledge/experience working with aircraft engine hardware/components.
* demonstrated ability in working with multidisciplinary teams (design, repair, systems, shops, customer technical programs).
* demonstrated interpersonal and team‐working skills.
* self‐driven, goal‐oriented, independent, and good problem‐solving skills.
* effective written and oral communication skills in english and spanish (any additional language is a huge plus).
* presentation skills: ability to communicate with technical leadership.
* demonstrated ability in establishing common goals and objectives.
* demonstrated ability in participating in shaping the team's long‐term vision and strategy.
additional information
relocation assistance provided: no
#j-18808-ljbffr