About ellucian
ellucian is a global market leader in education technology.
we power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students.
ellucian's ai-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff.
fueled by decades of experience with a singular focus on the unique needs of learning institutions, the ellucian platform features best-in-class saas capabilities and delivers insights needed now and into the future.
these solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement.
ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.
about the opportunity
the accounting revenue operations analyst reports to the director, accounting revenue operations.
in this role, the accounting revenue operations analyst will review, reconcile, and process a variety of agreements and adjustments in our salesforce (conga) system.
the complexity of the agreements will vary and could widely range in the time it takes to complete; however, each is equally important, having an impact to downstream systems.
where you will make an impact
process detailed contracts and adjustments through salesforce in a timely and efficient manner upon contract execution
understand contract terms and conditions
responsible for ensuring contract data is accurate in salesforce and other systems, working across teams to reconcile downstream processes
review, research and act accordingly to non-standard items
monitor the order management email inbox to self-assign email requests and ensure that internal/external customer emails are handled in a professional and timely manner
communicate effectively with coworkers and customers regarding the status of executed contracts, including any issues or discrepancies
work closely with project accountants to provide directives and assist as needed
provide support to other team members during peak time
assist with ad-hoc requests and projects
what you will bring
organization and strong attention to detail
at least 3 years of experience working in contract processing, order management, revenue operations, or related administrative roles, preferably within a saas or software licensing environment.
ability to prioritize multiple tasks in order to meet tight deadlines
excellent investigation skills and the ability to solve complex problems while providing positive customer service to both internal and external customers
self-motivated with desire to work in a team environment
accountable for deliverables
superior assertiveness and diplomacy skills
proactive positive attitude in a fast-paced environment
excellent analytical skills
effective written and oral communication skills
strong interpersonal skills
salesforce or conga (apttus) experience is a plus
knowledge of the software licensing industry is a plus
what makes #ellucianlife
comprehensive health coverage: family major medical expenses, dental and life insurance.
christmas bonus 30 days
saving fund
monthly food coupon
15 workdays vacation
thrive flex program that allows you to contribute towards your health, financial or learning interests
5 charitable days to support the community that supports us
diversity and inclusion programs that promote employee resource groups such as: women in technology, pride and go green to name a few.
parental leave
employee referral bonuses to encourage the addition of great new people to the team
we foster a learning culture with:
tuition reimbursement assistance
professional development opportunities
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