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at johnson & johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com
job function
supply chain manufacturing
job sub function
production equipment repair & maintenance
job category
business enablement/support
all job posting locations:
ciudad juarez, chihuahua, mexico
job description
about surgery
fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.
are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease, and cancer. Patients are waiting.
your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
we are searching for the best talent for quality technician ii.
purpose
quality engineering technician and customer complaints. Analysis of customer complaints, elaboration of reports, and support to quality engineers.
you will be responsible for
* under limited supervision and in accordance with all applicable laws, regulations, procedures, and guidelines, this position:
* enabling to train associates and coworkers in manufacturing processes, systems applications, measuring equipment, customer complaints, and others, when required.
* performing verifications for finished activities as a consequence of non-conformities.
* may perform product release activities.
* aiding and executing investigations for non-conformities, audit observations, capas, and others.
* customer complaint analysis.
* performing data collection and analysis, generating and distributing reports for quality metrics, initiatives, and plant measures.
* maintaining consumables inventories applicable to the department (stationery, etc.).
* maintaining quality records according to the records retention schedule.
* updating and providing information such as quality records of the plant’s quality systems.
* can be a database administrator of the department.
* participating in the development of quality systems and processes.
* aiding quality engineers by providing support to production lines.
* acting as a coordinator when there are quality issues.
* providing support to quality engineers in maintaining quality system documents.
* complying with quality procedures, laws, and regulations of the applicable markets.
* complying with company regulations, safety, hygiene, health, and environment procedures and policies.
* communicating business-related issues or opportunities to next management level.
* if supervising staff, ensuring subordinates follow all health, safety, and environmental guidelines, and resources are in good condition.
* ensuring personal and company compliance with all regulations, policies, and procedures.
qualifications / requirements
* high school diploma and/or finished technical career.
* desirable, 25%-50% of college completed or related work experience.
* quality improvement associate or quality auditor certification, preferably.
* 25-50% english proficiency.
* knowledge of qsr / iso, preferably.
* basic computer knowledge: ms office, data sheets, presentations, databases, etc. Required.
* knowledge of quality engineering tools, such as measurement systems analysis, basic statistical analysis, and others. Required.
* asq improvement associate / quality auditor certifications, desirable.
* process excellence green belt certification, desirable.
seniority level
not applicable
employment type
full-time
job function
quality assurance
industries
hospitals and health care
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