Overview
the hrbp provides support to a fulfillment center operations team by partnering with senior stakeholders on the site related business and people agenda and manages the site's wide projects independently.
Key responsibilities
company culture steward
applies understanding of leadership principles and values when consulting with employees and managers (i.e.: performance improvement, coaching plans, team meetings, employee development and promotions)
initiates and supports client group or site (or multiple site leadership) to develop the culture for that site or business
organization development & planning
understands key business goals and priorities, applies to core areas of hr responsibilities to prioritize work and set goals
provides input into org design discussions (e.g. information about talent for succession planning, attrition risks)
implements communication plan for org changes
organization health
conducts diagnostics to identify trends and workplace issues, and communicates findings
partners with management to drive positive er, or negotiation of works council or labor agreements
proactively monitors and acts to address er or labor changes for the operation
implements components of strategy and action plans addressing workplace environment, employee engagement or retention issues
conducts investigations of employee relations issues in consultation with management
supports rollout of compliance initiatives; counsels the business on local employment law and legislation changes
leads client group or site engagement activities and audits to monitor org health and to engage with employees/associates
workforce planning & talent acquisition
partners with recruiting and agencies to coach managers around the recruiting process
interprets hiring data and provides recommendations to recruiting and client leaders for sourcing strategies
understands local market for staffing needs
participates in interview loops and debriefs
approves offers, transfers, and compensation exceptions in client org
engages with managers to ensure launch plans are created, participates in launch plans as needed
monitors vendor and 3rd party worker relationships for co-employment risk
works closely with staffing and/or recruiting partners to maintain healthy candidate/staffing funnels
may manage vendor relationships, including facilities temp agencies, maintenance, drivers, and security
talent management & development
facilitates or assists multiple department or group level talent discussions
drives identification and management of forward looking promotions for managers
coaches and develops business, site(s) leadership on performance and talent management with the business teams
identifies participants for programs, and manages internal communications related to training and development
partners with leaders on talent development
hr operations
analyzes data and shares with leaders
trains and/or consults with managers on employee life cycle issues
utilizes connections data and provides ideas for improving engagement and manager capability
speaks to attendance, attrition, and staffing trends
identifies gaps in policy and services, recommends system/process improvements, and may draft/maintain policies for the site
rolls out new policy changes/services and ensures business adoption/understanding
may recommend exceptions to policies with input from senior leaders or hr management
about the team & culture
amazonmexico: inclusive team culture
at amazon we embrace our differences and support a culture of inclusion with ongoing learning experiences. Our culture is reinforced by amazon’s 14 leadership principles.
Work life balance: flexibility in working hours and balance between personal and professional life
mentorship & career growth: we support new members and value knowledge sharing and development of team members
qualifications
basic qualifications
knowledge of local labor law
bachelor’s degree or equivalent
2+ years of hr within an international, fast-paced, and customer-driven environment experience
3+ years of experience in a call center, distribution center, or manufacturing environment
3+ years supporting hourly employee client group
3+ years in english-language communication skills, both written and verbal
3+ years with ms office tools and hr information systems
preferred qualifications
master’s degree in human resources management
experience in hr with companies supporting 250-500 or more associates
experience managing and leading employees
our inclusive culture empowers amazonians to deliver the best results for our customers.
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