We are seeking a seasoned *chief business analyst*with extensive experience in the insurance industry to lead critical digital transformation projects.
In this position, you will collaborate with internal and external stakeholders to enhance and modernize customer-facing insurance platforms. You will play a key role in bridging business goals with technical execution, providing strategic guidance to leadership, and ensuring the successful alignment and delivery of the product roadmap.
*responsibilities*
- act as a product owner proxy, working closely with offshore teams to define scope, priorities, and user needs
- engage with senior stakeholders, including directors and executives, to gather, refine, and prioritize business goals and key features
- develop and refine business requirements, transforming them into comprehensive technical specifications for insurance portals and related systems
- collaborate with cross-functional teams to manage the backlog, plan sprints, and refine requirements
- proactively identify delivery obstacles, escalate risks when needed, and coordinate solutions with business and technical leads
- shape the product vision and high-level requirements, ensuring alignment with business objectives and delivery strategies, while supporting the creation of user stories, acceptance criteria, and business rules
- maintain a clear connection between business needs and delivered solutions, verifying that outcomes meet expectations
- coordinate across multiple teams and vendors to ensure clarity and consistency in deliverables
*requirements*:
- a bachelor’s or master’s degree in computer science, business, or a related discipline
- at least 7 years of experience as a business analyst or lead analyst working on digital transformation or customer-facing portal projects
- a minimum of 2 years of experience managing teams or leading within a business analysis capacity
- recent and relevant experience in the insurance sector, including property & casualty, life, health, or specialty lines
- strong understanding of agile practices, including product owner responsibilities and software development lifecycle best practices
- proven ability to work with offshore development teams, ensuring effective collaboration across time zones
- exceptional communication skills with the ability to engage and influence senior leadership and executives
- advanced facilitation skills, capable of leading workshops, planning sessions, and cross-functional meetings
- fluent in english, both written and spoken, at a c1 level or higher
*we offer*
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- international mobility plan within 25 countries
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days plus 4 floating days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.