*rh*:alexander gonzález
*location*:cdmx
*industry - sector*:retail
*what you'll do?*
- ensure that managed areas within your service are performing to contractual objectives and identify service improvements where appropriate.
- deep understanding of the client's business and developing relationships with client representatives, identifying ways to add value.
- manage some aspects of daily operations with a focus on achieving slas and kpis for relevant areas.
- responsible for providing services within scope for specific areas with assistance from technical leaders.
*what you'll bring*:
- experience as a cloud and sap service delivery manager (indistinct, azure preferred) minimum 4 years.
*soft skills*:
work underpressure, quality at work, results oriented
*what can you expect in a career with capgemini?*
- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini's clients.
- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- capgemini offers a competitive compensation and benefits package.
- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
*you will love this job because*
- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun. Capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.