In this role, you will assist with administrative tasks, support order management and interact with internal teams to resolve customer inquiries. This is a great opportunity to develop professional skills in a fast-paced, collaborative environment.
key responsibilities:
* provide administrative and operational support to the sales and customer care teams.
* assist in end-to-end order processing, including order entry, changes, returns, and invoicing.
* help prepare and analyze sales reports and customer data.
* support coordination of internal meetings and customer communications.
* collaborate with departments such as technical support, logistics, manufacturing, and product management to resolve issues.
* contribute to improving customer experience and internal processes.
you must have:
* advanced english proficiency
* experience or coursework in business, sales, or a related field.
* strong organizational and analytical skills
* proficiency in microsoft office suite (excel, powerpoint, word)
* basic understanding of sales processes and operations.
we value:
* attention to detail and accuracy
* strong communication and teamwork skills
* initiative and ability to work independently
* quick learning and adaptability
* experience with sap, customer portals, and reporting systems is a plus