It support engineerprovide first-level and second-level support for erp system issues, including troubleshooting errors, resolving bugs, and escalating issues when necessary.analyze and resolve user issues related to data, workflows, and reporting within the erp system.- functional support:- collaborate with end users to understand business processes and how they interact with the erp system.- configure erp functionalities to align with business requirements.- support updates, patches, and system upgrades, including testing new features and ensuring compatibility with existing configurations.- collaboration & communication:- collaborate with cross-functional teams, including it, finance, operations, sales, and other stakeholders, to ensure the erp system meets business needs.- work closely with erp vendors and external consultants to address advanced technical issues or implement system enhancements.- participate in system evaluations, implementations, and new feature rollouts.*key qualifications*:- *education*: bachelor's degree in it, computer science, information systems, or equivalent experience.- english advanced- *experience*:- 2+ years of experience with erp systems support (sap, oracle, etc.)tipo de puesto: tiempo completosueldo: $1.00 - $2.00 al mesbeneficios:- seguro de vida- servicio de comedor con descuento- vales de despensaexperiência:- soporte de ti: 1 año (obligatorio)idioma:- inglés (obligatorio)lugar de trabajo: empleo presencial