Job description summary
the manager, innovation lab, ai program design & delivery, is part of the us innovation lab (ilab) within the marketing technology product management team. Reporting to the director, innovation lab, ai innovation, this role focuses on accelerating marketing ai use cases in the us. The candidate will leverage expertise in ai, large language models (llm), and natural language processing (nlp) to execute ai innovation strategy, designing and developing ai solutions, leading experimentation, and aligning with organizational objectives. Responsibilities include responsible ai pilot design, rapid prototyping, stakeholder collaboration, and ensuring solutions meet security, compliance, and ethical standards.
the ideal candidate will have practical experience with ai/gen ai, including developing llm solutions, and a background in tech or leading companies building ai solutions. They should excel in engaging cross-disciplinary teams, thrive in ambiguity, and have a passion for innovation and problem-solving. This role requires collaboration across marketing, strategy, ux, analytics, and other teams to achieve objectives.
job description
manager, innovation lab, ai program design & delivery
#li-hybrid
location: mexico
relocation support: this role is based in mexico. Novartis cannot offer relocation assistance; apply only if accessible.
are you passionate about shaping the future of ai in marketing? Join our innovation lab to design and deliver cutting-edge ai solutions that transform customer engagement. As manager, you will lead responsible ai pilot projects, collaborate with cross-functional teams, and drive innovation from concept to implementation, utilizing expertise in generative ai, llms, and nlp.
key responsibilities
* lead ai and generative ai project design and delivery within the innovation lab
* translate ai concepts into prototypes, driving innovation from idea to execution
* manage ai proof-of-concepts and mvps, mitigating risks and stakeholder alignment
* collaborate with teams and external partners to define use cases and deliver solutions
* contribute to project roadmaps, reports, and performance metrics for leadership
* define hypotheses, kpis, and success metrics for experimentation
* promote best practices in program management and innovation workflows
essential requirements
* bachelor’s degree in business, computer science, data science, or related field
* 3–5+ years of experience in ai and innovation management, including work with tech companies
* proven expertise in ai technologies, including llms and nlp
* strong background in product management, marketing tech, strategy, or consulting
* experience designing, prototyping, and delivering ai solutions compliant with standards
* excellent communication skills for technical and business collaboration
commitment to inclusion
novartis promotes an inclusive, diverse work environment. For accommodations during recruitment or employment due to disability, contact tas.mexico@novartis.com, including the job requisition number.
skills desired
agility, analytical thinking, brand awareness, building construction, business analytics, cross-functional collaboration, digital marketing, marketing strategy, media campaigns, sales, stakeholder engagement, stakeholder management, strategic marketing, waterfall model
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