Job opportunity
luxury brand seeks a seasoned professional to oversee comprehensive management of a specific region in mexico. This role ensures operational excellence, supports staff development, maintains the brand image, and drives profitability through effective leadership, operational efficiency, and strategic planning.
key responsibilities:
* conduct regular point of sale visits (monthly/bi-monthly) to ensure operational consistency, visual merchandising standards, and adherence to brand guidelines.
* mentor managers and promotores on effective leadership, customer service techniques, and performance improvement.
* monitor and analyze point of sales performance, identifying opportunities for increased sales and profitability.
* ensure point of sales implement weekly operational and merchandising directives.
* support point of sale coverage during emergencies, turnover, or high-traffic periods.
* participate in new point of sales openings and closures, ensuring smooth execution.
inventory management
* coordinate and schedule physical inventories with point of sales teams, operations manager, and the senior accounting analyst.
* review weekly counts, monthly scans, and compile final inventory results.
* identify and implement solutions to improve inventory accuracy and reduce shrinkage.
* retrain sales teams on inventory management procedures when necessary.
* manage product transfers between points of sale, damaged merchandise, and seasonal returns.
human resources and staff development
* conduct interviews for new hires in partnership with operations manager.
* propose staffing structural changes when needed.
* oversee scheduling, time control, and vacation approvals, ensuring compliance with established protocols.
* train staff on-site and ensure completion of mandatory training programs.
* conduct annual performance evaluations and provide mentorship to staff.
reporting and communication
* maintain regular communication with operations manager, finance manager, on market trends, corner needs, and operational updates.
* prepare detailed reports on corner visits, inventory performance, customer service metrics, and construction progress.
* submit weekly and monthly operational reviews.
core competencies
* leadership and team management
* strategic planning and operational execution
* strong analytical skills for inventory and financial performance
* customer-focused mindset with excellent problem-solving abilities
* proficient in visual merchandising and brand standards
* effective communication and collaboration with cross-functional teams
requirements:
* experience in retail operations, inventory management, and human resources
* strong leadership, analytical, and communication skills