Job summary
this role is a critical business partner responsible for operational oversight and strategic support to drive business results.
key responsibilities:
* monitor key performance indicators to ensure timely and accurate execution
* lead cross-functional teams to optimize process efficiency and develop risk mitigation strategies
* collaborate with stakeholders to design and implement process improvements
* ensure service level agreements are met and manage issue resolution processes
about you:
* relevant undergraduate degree, master's preferred
* minimum 5 years of experience in a relevant field, with 1-2 years in a leadership role
* excellent communication and customer service skills
* proven track record of driving business outcomes and improving process efficiencies
what we offer:
* opportunity to work in a dynamic global organization
* chance to develop your leadership skills and contribute to business success