Job title: customer service representativethis is an exciting opportunity to join our team as a customer service representative, where you will play a key role in delivering exceptional customer experiences.your primary responsibility will be to communicate with customers via phone, email, and chat, ensuring that their queries are resolved promptly and efficiently.you will also work closely with internal departments to meet customer needs, leveraging your excellent problem-solving skills and ability to think creatively.about the positionin this dynamic role, you will have the opportunity to develop your skills and expertise, working with a range of customers and colleagues to deliver outstanding results.you will be expected to maintain accurate records, adhere to company policies, and contribute to continuous improvement initiatives.required skills and qualificationsto succeed in this role, you will need to possess:excellent verbal, written, and interpersonal skillsadvanced english language skillsat least one year of relevant work experiencea proven track record of delivering excellent customer service