Overview
at american express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of team amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of american express.
How will you make an impact in this role?
We are looking for a project management analyst with a taste for constant complex and challenging situations, who display strong analytical and communication skills. People who add value to our business strategy by bringing forward unique solutions, with creative and innovative abilities. Additional key competencies for this role include adaptability, negotiation, and structured communication.
Responsibilities
project management and digital capabilities implementation for the consumer portfolio.
Create seamless customer journeys and the development of a wide variety of capabilities to support acquisition.
Enhance existing capabilities.
Maintain relationships with central teams.
Minimum qualifications
knowledge and understanding of project management tools (3+ years of experience).
Mandatory: knowledge of agile / waterfall methodologies for project execution.
Ability to excel in a fast-paced environment and simultaneously drive and prioritize multiple complex projects.
Followership and relationship skills across multiple cross-functional partners.
Ability to get into the details while staying grounded in the big picture.
Focused on the user and on optimizing the customer journey.
Hard skills in presentation and synthesis of information.
External vision, capable of staying on top of new trends, competencies, and opportunities.
Customer-first thinking with a service-first attitude.
Self-driven and quick learner.
Fluent in english (written & oral).
Preferred: vendor management experience.
Benefits
competitive base salaries
bonus incentives
support for financial well-being and retirement
comprehensive medical, dental, vision, life insurance, and disability benefits (location-dependent)
flexible working model with hybrid, onsite, or virtual arrangements (role and business need)
generous paid parental leave policies (location-dependent)
free access to global on-site wellness centers (location-dependent)
free and confidential counseling support through our healthy minds program
career development and training opportunities
offer of employment with american express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Additional details
seniority level: mid-senior level
employment type: full-time
job function: other
#j-18808-ljbffr