Company Description
Allie - AI for Manufacturing builds AI agents that integrate intelligence into factory operations. Our platform connects to PLCs, MES, and ERPs through secure edge gateways, transforming raw data into operational decisions to improve availability, quality, and throughput. Allie is built for real-time monitoring, autonomous control, and self-optimization of factory processes.
This is a full-time, on-site role for a
Technical Account Manager
, based in
Monterrey, Mexico
. The Technical Account Manager will be responsible for leading the relationship with key manufacturing partners, ensuring successful software deployments across production lines, and securing tangible operational results. This role combines technical execution with strategic account growth, overseeing deployments, providing hands-on technical support, and identifying upselling opportunities through expansion, new modules, and advanced industrial AI solutions. Experience in Account Management and Sales, preferably in industrial or tech environments. Strong skills in Technical Support, Troubleshooting, and client communication. Proven Project Management and coordination capabilities. Excellent problem-solving and stakeholder management. Bachelor’s degree in Industrial, Mechatronics, or Chemical Engineering (or related field). Background in manufacturing or industrial operations is preferred but not required.