Role purpose
requisition number: 74659
drives operational services across stream and process area through management of people and processes.
Key responsibilities
supports the development of strategies to create efficient operation services and mitigates risk
fosters relationships with smes (internal and external) to support their operational needs
assists with defining operational policies and procedures in accordance with the guidelines set forth by management and the objectives of each project; communicates policies to support staff
determines operational needs and then identifies, communicates, and strategizes with business partners to solve problematic areas
oversees operating processes to ensure compliance with established policies and procedures, escalates any potential issues
supervises, develops, mentors, and guides support teams; focusing on accountability for all elements of operating systems
systems and data services responsibilities
reviews complex systems maintenance and implementation tasks for all software and hardware solutions across business units, ensuring implementations were approved, processes were followed, and testing was performed
identifies opportunities for process optimization for assigned and related business areas; coordinates with leadership to implement improvements
designs processes, testing, and training (system implementation) for plants; ensures system users are comfortable and systems are operating efficiently
collaborates cross-functionally with business units to streamline their operations and optimize solutions
coordinates the operational activities of the support and mdm team
supervises, develops, mentors, and guides support teams; focusing on accountability for all elements of operating systems
required experience and education
experience reviewing and analyzing own work for quality, ensuring thoroughness; performs the execution of daily activities within operational services
experience implementing and suggesting process improvements
successfully resolved complex issues in a timely and efficient manner
experience assessing effectiveness and implementing controls to ensure compliance
experience building relationships with business and functional partners
demonstrates an understanding of operational services within a diverse, global company
desired experience and education
experience working and supporting cross-stream projects
demonstrated success working with partners across other business units and divisions
experience assisting in the delivery of presentations for training events and or business discussions
experience motivating and providing regular feedback to team members
demonstrated ability to provide strategic guidance and support to junior colleagues
benefits
company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well.
As part of our commitment to your financial well‑being and in addition to full mexico statutory benefits, we offer food coupons that ease daily costs, and a structured savings fund to support your long‑term financial goals.
Salaried employees are eligible for comprehensive medical and dental coverage. Additionally, all employees are covered by company-sponsored life insurance, total permanent disability protection, paid time off, and have access to our employee assistance program.
Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
Equal employment opportunity statement
corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at .
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