overviewthe field sales sr.
supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees to deliver a full range of sales and customer support activities in coordination with the consumer sales team.
the objective is to ensure the seamless delivery of support services to citi clients and to assist the team in meeting sales targets.responsibilitiesmanage a sales team by setting targets and monitoring progress against them, communicating expectations, clearly defining sales strategies and the business vision, and addressing the needs of individual team membersresolve issues with client accounts in an effective and efficient mannerfacilitate and simplify the development of team territory and client plans, consistent with company sales strategiesdevelop team targets and coach members in reaching and exceeding targets by monitoring quality and quantity of workensure that the team delivers appropriate levels of servicemonitor clients' orders and resolve issues accurately, ensuring accuracy and promptnessensure compliance of the managed team with citi policiesresource locations appropriately, ensuring staffing needs are metassess risk in business decisions, promoting the firm's reputation and safeguarding citi and its clients and assets by driving compliance with applicable laws and regulations, adhering to policy, applying ethical judgment, escalating and reporting control issues, and supervising others to maintain standardsqualifications2-5 years of relevant experienceprevious experience in sales and management requiredproactive leadership and motivational skillsclear and concise written and verbal communicationcreative problem solving and strategic thinkingeducationbachelor's degree / university degree or equivalent experience#j-*-ljbffr