Are you ready to bring your tech expertise to the heart of industrial innovation? Hitachi energy transformers is looking for a weekend it/ot support specialist to join our reynosa, mexico team. This is a unique opportunity to support critical factory operations and contribute to the digital backbone of our manufacturing processes.
in this role, you’ll be the go-to expert for both office and shop floor it/ot systems, ensuring smooth operations and robust cybersecurity. You’ll work hands‑on with cutting‑edge technology, collaborate with global teams, and play a vital role in maintaining secure and efficient systems. If you thrive in a dynamic environment and enjoy solving complex challenges, we’d love to meet you.
schedule: dayshift | friday–sunday | 6:30 am–6:30 pm
how you'll make an impact
* deliver onsite support for it/ot assets across the factory
* provide desk‑side support for end users and collaboration tools
* maintain and troubleshoot kiosks, printers, scanners, cctv, and vendor machines
* respond to cybersecurity incidents and support containment efforts
* identify and monitor critical assets requiring protection
* install and configure security patches and remediation tools
* collaborate with vendors to ensure secure system configurations
* report abnormal ot system behavior and elevate security alerts
* responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
your background
* formal education or apprenticeship in it from an accredited institution
* minimum 5 years of professional it support experience
* fluent in spanish and english
* self‑driven with a proactive, solution‑oriented mindset
* experience with servicenow, ms office 365, windows, ios, production equipment communications and asset management tools
* itil 4 and lean six sigma certification preferred
more about us
at hitachi energy, we champion innovation, inclusion, and continuous learning.
you’ll have access to global development programs and career growth opportunities.
be part of a purpose‑driven team shaping the future of sustainable energy.
hitachi energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.
with over a century in pioneering mission‑critical technologies like high‑voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.
headquartered in switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion usd. We welcome you to apply today.
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