Job description:
* we are seeking a country manager to lead our operations in mexico, responsible for driving sustainable growth, operational excellence, and superior customer satisfaction.
key responsibilities:
* financial management: own the country's profit and loss performance, ensuring financial targets are achieved by analyzing financial reports and key metrics to identify growth opportunities and operational efficiencies.
* sales leadership: lead, develop, and motivate the commercialization sales team to exceed revenue targets and increase market share by designing and implementing strategic sales plans that align with corporate objectives and local market dynamics.
* customer service: manage the customer service team to deliver high-quality support and enhance customer satisfaction by establishing customer feedback mechanisms for continuous service improvement.
* logistics and operations: oversee both regional and country-specific logistics operations to ensure cost-effective, timely, and accurate product delivery.
* safety culture: champion safety culture by ensuring compliance with safety policies and protocols; conduct safety audits, accident investigations, and develop programs to improve workplace safety awareness.
* distributor partnerships: build and nurture strong relationships with distributors to maximize market penetration and streamline product distribution; monitor distributor performance and provide support to achieve shared business objectives.
* strategic growth planning: partner with senior leadership to develop and execute mexico's strategic growth plan; conduct comprehensive market analysis to identify competitive threats and emerging business opportunities.
* interdepartmental collaboration: work closely with marketing, finance, product development, and hr to ensure seamless alignment of goals and business initiatives.
required skills and qualifications:
* prior experience as a country manager or equivalent role in a similar industry.
* proven track record of driving business growth, improving operational efficiency, and enhancing customer satisfaction.
* strong leadership skills, with the ability to motivate and develop high-performing teams.
* excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with stakeholders.
* ability to analyze complex data and make informed business decisions.
* familiarity with microsoft office suite and other business software applications.
benefits:
* competitive salary and bonus structure.