Working at bitso we are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization. To drive revolutionary changes in society and make crypto useful, we delight our customers with world‑class products, deep care, and intentional empathy. At bitso, spei operations are mission‑critical. This role is on‑site in mexico city, ensuring continuity of operations and full compliance with mexican regulations. Your purpose your role is pivotal in operating, analyzing, and monitoring spei transactions, ensuring strict compliance with regulations and delivering seamless experiences to our users. As the spei ops analyst, you will be trusted with critical responsibilities that safeguard our users’ funds and the stability of our operations. Cultural values customer obsession → putting accuracy and user trust at the center of reconciliations. Freedom with accountability → owning processes end‑to‑end and making sound calls under pressure. Continuous innovation → spotting inefficiencies and suggesting improvements. Elegant simplicity → turning complex operations into clear, reliable flows. Integrity & transparency → ensuring compliance and communicating with honesty. Collaboration & resilience → supporting your team through weekend shifts and operational challenges. Reports to to spei operations manager. Who you are mexican or mexican resident, based in mexico city, with full availability to work on‑site. 2 years of experience in operations, treasury, accounting as an analyst or similar role in financial institutions. Bachelor’s degree in economics, finance, accounting, administration, or similar. Handling of payment systems like spei, codi, dimo, spid, or transfers; knowledge of payment platforms from praxis, lgec or similar; and a good understanding of the mexican financial system. Proven expertise in spei operations and regulations (certifications, audits, compliance rules) and an active e.firma. Comfortable working under pressure, keeping calm and precise even when things get intense. Accountable and dependable, with a strong sense of ownership of responsibilities and outcomes. Collaborative by nature, great at building trust and working closely with teammates and cross‑functional areas. Detail‑oriented and precise, with a natural obsession for getting things right. Strong analytical skills and experience with data analysis tools (excel, access, sql, looker, or similar). Strategic thinker, adept at using metrics and data for decision‑making, with the ability to identify inefficiencies and propose effective solutions. Highly disciplined with a sense of urgency and customer‑centric mindset, committed to daily processes and continuous improvement. Fluent in spanish and english. Knowledge of the fintech or broader financial industry is a plus. What you will do as a spei ops analyst, you will take direct ownership of bitso’s mxn daily operations, ensuring smooth, compliant, and precise execution. This is a critical role that guarantees continuity of service during weekends and peak times — you will be the backbone that keeps our users’ funds safe and flowing. Be the weekend guardian of operations, working wednesday to monday to secure seamless availability of our mxn ramps, with special attention to saturday and sunday continuity. Monitor and safeguard the connection to spei. Reconcile spei reports vs. client databases for both operational and accounting purposes. Operate, analyze, and monitor the daily flow of mxn operations, attending to incidents or outages by providing fast and effective operational support. Report balances and execute internal transactions related to spei, instructed by treasury, business areas, and clients. Partner with internal teams (engineering, legal, compliance, customer support) and external stakeholders (banco de méxico, cnbv, auditors) to resolve issues and keep operations running flawlessly. Execute spei certifications and maintenance activities with precision and accountability. Provide timely, accurate, and human responses to operational requests. Collaborate on spei projects and contribute to process improvements that increase resilience, efficiency, and accuracy. Expand your scope by supporting additional payment operations when needed, strengthening your expertise and serving as a backup to ensure operational continuity. Research in diversity, equity, and inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At bitso, we value diversity and your unique strengths could be just what we’re looking for. If this role excites you but you don't match every point in the description, we still want to hear from you. Who we are with over 9 million users, bitso is the leading cryptocurrency platform in latin america. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products. Compensation & benefits me time program, including unlimited paid time off. Remote‑first work environment. Employee stock option program. Zero trading fees through our bitso alpha app. Extended family leave policy: all birthing parents, non‑birthing parents and adopting parents are eligible for a 4‑month leave. Premium health, dental and life insurances in mexico, gibraltar, colombia, usa, brazil and argentina. Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more. These are the applicable requisites, although equivalent competencies in any of the above will also be considered. To see our privacy policy please click here. Seniority level entry level employment type full‑time job function management and manufacturing referrals increase your chances of interviewing at bitso by 2x. J-18808-ljbffr