Overview
when you join caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
role definition
the invoice to cash (itc) team is responsible for managing the end-to-end lifecycle of customer billing and cash collection process. The team ensures accurate and timely invoicing, effective credit and receivables management, and compliance with internal controls and accounting standards. Through standardized and efficient processes, the itc team plays a key role in protecting revenue and improving cash flow across the organization. This role focuses on customer collections and accounts receivable management, ensuring timely recovery of outstanding payments and maintaining strong customer relationships across global operations.
responsibilities
* manage collections activities to ensure timely receipt of payments from customers.
* monitor aging reports and follow up on overdue accounts via email, calls, and escalation processes.
* collaborate with internal teams (sales, customer service, finance) to resolve disputes and billing issues.
* maintain accurate records of collection efforts and update systems accordingly.
* prepare collection performance reports and provide insights for process improvements.
* participate in special projects and handle ad hoc reporting requests as needed.
* ensure compliance with internal controls, company policies, and gaap standards.
degree requirement
bachelor's or master's degree in accounting, finance, or related field.
skill descriptors
* accuracy and attention to detail: ensure error-free documentation and reporting
* communicating complex concepts: persuasive and professional communication with customers and internal stakeholders
* problem solving: analyze aging reports, identify root causes of delays, and implement corrective actions.
* relationship management: ability to negotiate payment arrangements and maintain positive customer relationships. Strong understanding of collection strategies, dispute resolution, and credit risk management.
additional information
* the location for this position is santa catarina
* this position will not require travel.
* work schedule: monday to friday in the office
* english: intermediate - proficient
top candidates will have
* knowledge 8 - 10 years in collections / accounts receivable management
* knowledge in infor ln, cims
final details
caterpillar's code of conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests or hiv tests as requirements for entry, permanence, or promotion in employment.
please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
posting dates pmarch 13, 2026 - march 20, 2026
caterpillar is an equal opportunity employer. Qualified applicants of any age are encouraged to apply.
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