At hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and caresome careers have more impact than others.if you're looking for a career where you can make a real impression, join gsc hsbc and discover how valued you'll be.hsbc is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.we aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.we are currently seeking an experienced professional to join our team in the role of analista de disputas*principales retos*:- aclaraciones tarjetas bancarias.- seguimiento a folios de aclaración tarjeta de crédito / tarjeta de débito- control de documentos: validación y seguimiento de documentación de aclaraciones como los son pagarés nacionales e internacionales, aclaraciones especiales: atención de autoridades control operativo: seguimiento y validación de normativa aplicable al proceso de- centro de atención premier: acuerdos y seguimiento respecto a los folios de aclaración generados.requirements*importante*:- licencitura terminada,- conocimientos en: office nível medio (excel, powerpoint, word)- ingles nível medio / básico*skills*- conocimiento avanzado en sistemas hogan, action *, tb1, gcc, pfta, postventa, lim, firmas, tuberia, sae, ohc,prosa, sia- analítico- toma de desiciones- trabajo bajo presiónyou'll achieve more when you join hsbc.*issued by hsbc electronic data process (méxico) private ltd